IT Technical Support Specialist certification

Looking to get your foot in the door to a career in information technology? Working in tech support is one of the best ways you can. But how do you get started in tech support? The IT Technical Support Specialist credential can give you the foundation that support team managers are looking for as they consider your candidacy. You can be confident in your foundational skills and that you will get up to speed quickly while giving your future employer confidence in your technical know-how. Earning this over-arching credential is a strong way to open the door to opportunity. Click here to learn more about IT Specialist pathways from Certiport.

All learning materials on this page are free! Courses through LinkedIn Learning and Universal Class require a Pierce County Library System card number to sign in. Don’t have one yet? Sign up and get started today!

NETWORKING

Choose one or more of the paths below to enhance your skills and prepare you for the exam

LinkedIn Learning
Click here to log in to LinkedIn Learning, then complete the learning path ‘Become a Network Administrator.’
Cisco Networking Academy
Click here and complete ‘Networking Essentials’ through the Cisco Networking Academy.

NETWORK SECURITY

Choose one or more of the paths below to enhance your skills and prepare you for the exam

LinkedIn Learning
Click here to log in to LinkedIn Learning, then complete the following course: ‘IT Security Foundations: Network Security.’
Cisco Networking Academy
Click here and complete ‘Networking Essentials’ through the Cisco Networking Academy.

DEVICE CONFIGURATION AND MANAGEMENT

Use the path below to enhance your skills and prepare you for the exam. *New learning materials for this exam are slated to be released in Spring/Summer of 2022

LinkedIn Learning
Click here to log in to LinkedIn Learning, then complete the following courses: ‘Configuration Manager Essential Training’ and ‘Desktop and Device Deployment.’

View all available IT Specialist certifications

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Have questions? Email us at techcert@pcls.us for answers about our Free Certification program.

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